Shipping policy

Shipping & Delivery

Last updated: July 18, 2026

Every order ships fully insured and discreetly. Here's how delivery works.

Processing time

Orders are prepared for shipment after payment has cleared. Payments made by bank wire typically clear fastest; ACH, eCheck, and card payments may take additional business days to clear before an order ships. You'll receive tracking information once your order is on its way.

Insurance and risk of loss

Shipments are fully insured against loss or damage while in transit to you. Insurance coverage remains in effect until the package is delivered. Once a package is marked delivered — or, where a signature is required, once it is signed for — responsibility for the items passes to you.

Signature requirements

For security, higher-value shipments require an adult signature on delivery. Please plan to have someone available to sign, or arrange a secure delivery location with the carrier. We are not able to waive signature requirements on qualifying orders.

Discreet packaging

All orders ship in plain, unmarked packaging with no indication of the contents. For your safety, we recommend not discussing the nature or value of your shipments publicly.

Lost, delayed, or damaged packages

If a shipment is delayed, arrives damaged, or does not arrive, contact us promptly at info@pebullion.com so we can open an insurance claim with the carrier. Please retain all packaging and documentation, and report any visible damage or tampering to the carrier at the time of delivery.

Shipping area

We currently ship within the United States only. We do not ship to freight forwarders or re-shippers. Shipping options and any applicable charges are shown at checkout.